Privacy Policy

Effective Date: May 13, 2025

Stellar Transport of Winter Haven ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website and services.

Information We Collect

When you use our services or website, we may collect the following types of personal information:

  • Name
  • Phone number
  • Email address
  • Pickup and drop-off locations
  • Appointment details
  • Communication preferences

We may also collect non-personal information such as browser type, operating system, and browsing behavior for analytics purposes.

How We Use Your Information

The personal information we collect is used for the following purposes:

  • To schedule and manage transportation services
  • To send SMS messages regarding appointment confirmations, reminders, and updates
  • To provide customer service and respond to inquiries
  • To improve the quality of our services
Sharing of Information

We do not sell or rent your personal information to third parties.
We may share your information with third-party service providers only to the extent necessary to provide our services, and they are required to maintain the confidentiality of your information.

SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS Terms of Service

By opting into SMS communication through our web forms or any other method, you consent to receive text messages from Stellar Transport of Winter Haven. These messages may include:

  • Appointment scheduling and confirmations
  • Appointment reminders
  • Post-visit follow-up
  • Service alerts or billing notifications

Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by texting STOP.
For assistance, text HELP or visit our website at https://winterhaven.stellartransport.com.

Your Rights and Choices

You may update, correct, or request deletion of your personal information by contacting us using the information below. You may also opt out of receiving SMS messages at any time by following the opt-out instructions provided in the message.

Data Security

We take reasonable precautions to safeguard your personal information from loss, misuse, and unauthorized access or disclosure.

Policy Changes

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our SMS practices, please contact us:

Stellar Transport of Winter Haven
📞 (863) 999-9998
📧 info@stellarofwinterhaven.com
🌐 https://winterhaven.stellartransport.com